Our Mission and Values
Our Mission and strategic commitments were developed as a direct result of community risk management planning and stakeholder engagement. It is clear from not just our own analysis and experience of working with partners but our extensive consultation with businesses, partners and the public over the past year have made it very clear, if we are to be successful in reducing risk and keeping our communities safe, we must work closely and effectively with a range of stakeholders.
Our Mission is therefore simply:
Working together to keep Bedfordshire safe
In delivering our range of services over the life of this plan, we make six strategic commitments to you that will focus and shape everything we do with the first three focused on the delivery of our core services and the latter three focused on enabling the delivery of those services to you.
We will focus our resources on:
- PREVENTING fires and other emergencies from happening.
- PROTECTING people and property when fires happen.
- RESPONDING to fires and other emergencies promptly and effectively.
We will achieve this by:
- ENGAGING and building closer relationships with our communities, businesses, and partners.
- INVESTING in our people to be the best they can be, to serve you better; and,
- MAKING every penny count, exploiting technology, and using our resources in an environmentally sustainable way.
To find out more about our long term strategy, read our Community Risk Management Plan.
Our Core Values
We Are Accountable
Whether we are protecting, preventing, or responding, all BFRS are fully accountable for their actions to their communities and to one another.
We've Got Your Back
Protecting our Communities as well as each other is our primary mission. You can be sure that we've got your back.
We Make Every Contact Count
When interacting with the people we serve, we make every contact count to make sure that our communities can recognise the services we can provide.
We Dare to be Different
Striving to constantly improve our Service includes daring to be different and to stand our from the crowd.